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Managed Security Services Questions & Answers

The success of your organization depends upon the ability to keep your business data and network operations secure. Managed Security Services from Advanced Network Systems monitors and identifies security threats in real time as well as provides a timely response and the required expertise to address IT vulnerabilities.

Below, are some of the most commonly asked questions that clients have regarding how the service actually works:

What is Advanced Network Systems’ Managed Security Service?

Advanced Network Systems provides complete end-to-end security services, including a team of experts, to watch over your security for a fraction of the cost of hiring even one person. Advanced Network Systems will proactively manage the security of all your network resources (servers, routers, switches, firewalls, IDS, etc.). We can see real-time threats, mitigate vulnerabilities, scan your endpoints and give you complete visibility into your security posture and programs. When alerted to security issues, we can provide the required consultation to your staff, or we can respond to incidents and remediate security issues with a complete, closed-loop service program for your business.

How does Advanced Network Systems help lower my security risks?

Advanced Network Systems uses a model to create a comprehensive security program that manages new and changing risks. We utilize a process based on industry standards that identifies your security risks and gaps. These risks and gaps are then documented and addressed to mitigate vulnerabilities. We act as your IT security department; watching ongoing changes with 24x7 monitoring that includes complete intrusion detection services.

What is the Advanced Network Systems security model?

Advanced Network Systems’ model allows us to evaluate your security posture based on actual risks to your business. We identify the gaps in security and then create a comprehensive security program that can improve your security and better support your business operations. We focus on enabling your business, not just locking things down. The more secure you are, the more efficient your business processes are and the lower the costs of security becomes.

We don’t have any critical data, so if we get hacked it is no big deal. Why use you?

Information security is only one part of an overall security program. And, while no doubt it is important part, it’s not the only thing you should be considering. You have other risks and liabilities including preventing mistakes, misuse by employees and other insiders, malicious infiltration that can use your systems to attack a business partner, customer or even your employees. Your liability goes far beyond just the data. You are obligated to protect your financial systems, employee confidential information, intellectual property and other areas of due diligence which can include government mandated compliance. Another major concern is recovery from a disaster and business continuity in the event of a major system failure or other catastrophe. The ability to survive if your computers are down for a week or more, can easily determine the overall viability and fate of your organization. What if your building is damaged beyond repair? Each of these areas are part of the business enablement focus that Advanced Network Systems provides.

We already have an IT service provider, so why do we need Advanced Network Systems?

Many IT service providers focus only on the ‘break/fix’ part of IT, installing desktops, fixing machines when they break, and updating software. While this is a great service, it is not network security—even if it includes end-point protection like anti-virus software. In fact, our solutions COMPLEMENT your IT managed provider services. We do things they don’t like vulnerability management, scanning, intrusion detection, log collection, event management and alerts. So it’s a critical addition to the service you may already be getting from your IT provider.

We already have IT employees so aren’t we covered?

Your IT people are an asset to your company, and are much needed. But, just like in other professions, specialists bring a deeper level of understanding and expertise. Information Security takes a very specialized skill set that most IT Generalist simply don’t provide. This is because security is a full time endeavor above and beyond standard IT functions.

Advanced Network Systems will complement your IT team the same way a specialist doctor complements your primary care physician. In short, we have the security capabilities, tools and knowledge of experience that has moved from a “nice to have” to a “must have.” A dedicated Information Security practice is now a requirement for all organizations, whether large or small.

How does Advanced Network Systems help me make money with cyber security?

A secure network environment enables your employees and customers to be more efficient, and increases the trust level of doing business with your company. Advanced Network Systems can help your customers get access to information quicker, more securely and have a better experience that, in turn, increases repeat business. Your customers pick providers that they can trust. By using security as a marketing tool, you can increase the likelihood of customers choosing your organization as their vendor. We help you better use tools like Single Sign On and strong authentication to improve customer protection and satisfaction. We can help you protect the money you make from mistakes, misuse and malice. And, depending on your target markets and business strategies, we can help with many other security-related issues as well.

What about compliance like PCI, HIPAA and others?

Compliance is a key part of security but, as the saying goes, “compliance is not security.” Advanced Network Systems uses industry standards, including compliance requirements, to determine both your baseline status today and in development of your overall security posture plan. We know it’s critical that your policies, procedures and governance all follow guidelines that allow your company to comply with the law. However, you can be compliant but still have gaps in your security. Compliance does not ensure that the security measures you need are in place and working correctly to protect your systems and data.

Along with implementing sound security practices, we can help you achieve your compliance requirements, managing any auditing and reporting requirements you have.

We are too small to have any security problems, right?

Wrong! Sixty-six percent of all network hacks happen to organizations with fewer than 100 employees; and 44% of small businesses have been hacked (Verizon Breach Report, 2014). Which means, small businesses actually need to have MORE security than bigger businesses, not less. Regardless of size, no business is immune from the growing, daily barrage of cyber threats. Thanks to a multitude of readily available tricks and tools your small business network is more susceptible to attack than ever. In the past, enterprise-grade security was only available to those organizations who could afford it. Now, Advanced Network Systems has removed that barrier providing high-quality security solutions to small and medium businesses at a much lower price point.

Do you do Intrusion Detection?

Yes. Advanced Network Systems can provide reactive and proactive scanning along with real-time intrusion detection. We send alerts for any threats discovered and remediate the issue(s) causing the vulnerability. If you already have an Intrusion Detection System in place, we can manage that solution for you as well.

Why do I need Advanced Network Systems if I already have a firewall?

A firewall is a great start, but effective security is about having multiple-layers of protection. While a firewall provides a critical layer, it’s only one of many areas that you need to consider. Advanced Network Systems can show you where your security baseline stands today, identify the gaps you may have, and create a complete, and more optimal security program.

I have my own IDS and Firewall, why should I consider your services?

This is good news, as both are necessary pieces of a comprehensive security program. But again, there are a host of other requirements needed to ensure you’re network is effectively protected. Advanced Network Systems can work with the investments you’ve already made to secure your network environment, including IDS, firewalls, routers, switches, servers, end-point protection and more. We identify and fill the gaps with a comprehensive security solution that keeps you fully covered.

What is the Gap Analysis you provide?

Advanced Network Systems has a method of analysis that covers a multitude of cyber security areas for small and medium businesses. We examine industry standards and governance requirements that are applicable to your organization. We use qualitative and quantitative information to find the gaps in your current security posture. Then we give you recommendations on how to fill the gaps to address risks based on your business practices, market strategy and budget.

Do you have a security assessment to find out where we are today?

Yes. Our audit and assessment process includes network testing and systems scanning. It provides a clear picture of any internal and external threats to your network along with how well the systems in place meet your governance requirements.

Why is Advanced Network Systems different from other MSSPs?

We take IT security from a business enablement point of view, not a lock down and prevent angle. We start with business drivers and processes, and map your security strategy to your business needs, not the other way around. We avoid selling you software and hardware that just adds complexity instead of enabling you do to business more effectively. Our goal is to help your organization to grow and thrive while reducing its risks.

When you say enable business, what does that mean?

The practice of cyber security has traditionally been defined by two equal and opposing needs: increase security or increase usability. In the past, these needs have been at odds where increasing security meant giving up flexibility and productivity. Advanced Network Systems focus is on enabling both productivity and protection at the same time. First, we look at how you do business, then we incorporate solutions and methods solutions that support your security and enable operational objectives.

We just had an audit, so do we need Advanced Network Systems?

Yes. Audits are a good idea, both internal and external, when it comes to cyber security. However, they are an informational tool and you still need to take action on the findings. This is where Advanced Network Systems can help. We can address risks identified in the audit, help you plan for future requirements, improve your governance and compliance response, and create an ongoing cyber security program to address future audits proactively.

How much do Advanced Network Systems services cost?

Less than you think, and less than doing security yourself. Advanced Network Systems has created a way to deliver enterprise-class security for a small business price. We can create a monthly program that puts an entire cyber security team at your disposal for only a fraction of what it would cost to hire even one new security expert full time.

What tools do you use to manage our security?

Advanced Network Systems uses a combination of industry standards, state of the art cyber security tools for scanning, testing, and management along with cyber security expertise that only we can deliver. We have partnerships with world-class providers and can manage the technology you already have an investment in, saving you time and money.

Is information system security and risk management a priority for your organization?

You’ll be surprised how easy, intuitive and cost-effective it is when you use Advanced Network Systems’ managed security service. We’ll work with you to analyze your needs and your business goals, identify gaps in your current systems and put together a complete package and security posture plan outlining everything you need to move forward.

Contact Advanced Network Systems today: 800.639.6757 or sales@getadvanced.net.

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