User Guides, Quick Reference & Training Videos

Mitel Connect

Connect Client and IP Phone Training: Training Video
Connect Client: User Guide | Quick Reference
Video Collaboration: User Guide | Training Video
Voicemail: Quick Reference

IP Phones

MiVoice Connect 6900 Platform: User Guides & Quick Reference
IP485g: User Guide | Quick Reference 
IP480/IP480g: User Guide | Quick Reference
IP420/IP420g: User Guide | Quick Reference
IPBB424 Button Box: User Guide
IP930D Cordless Phone: Handset User Guide | Base Station User Guide | Quick Reference

Mobility

Android: User Guide 
iPad: User Guide
iPhone: User Guide 
Nokia: Quick Reference

contact center

Interaction Center: User Guide
Interaction Center: Supervisor Guide

legacy shoretel premises (14.2 or earlier)

ShoreTel Communicator v14.2: User Guide | Training Video
Communicator for Mobile v14.2: User Guide
ShoreTel Conferencing v14.2: User Guide | Quick Reference  | Training Video
ShoreTel Voicemail: Quick Reference

legacy phones

Legacy IP Phone Training: Training Video 

IP655 Executive Phone: User Guide | Quick Reference
Dock: Quick Reference
IP565g: User Guide | Quick Reference
IP530/IP560/IP560g: User Guide | Quick Reference
IP265: User Guide | Quick Reference
IP230: User Guide | Quick Reference
IP230g: User Guide | Quick Reference
IP212k: User Guide | Quick Reference
IP210: User Guide
IP115: User Guide | Quick Reference
IP110: User Guide | Quick Reference
IP100: Quick Reference
IP8000 Conference Phone: User Guide
IPBB24 Button Box: User Guide