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Mitel IP Phone Training for End-Users

User Guides, Quick Reference & Training Videos

Mitel Connect

Connect Client: User Guide | Quick Reference | Training Video: Basic | Training Video: Advanced
Video Collaboration: User Guide | Training Video
Voicemail: Quick Reference

IP Phones

IP655 Executive Phone: User Guide | Quick Reference
IP485g: User Guide | Quick Reference | Training Video
IP480/IP480g: User Guide | Quick Reference | Training Video
IP420/IP420g: User Guide | Quick Reference | Training Video
IP230g: User Guide | Quick Reference | Training Video
IP115: User Guide | Quick Reference | Training Video
IPBB424 Button Box: User Guide
IP930D Cordless Phone: Handset User Guide | Base Station User Guide | Quick Reference
Dock: Quick Reference

Mobility

Android: User Guide | Quick Reference
iPad: User Guide | Quick Reference
iPhone: User Guide | Quick Reference | Installation Quick Reference
Nokia: Quick Reference

contact center

Interaction Center: User Guide
Interaction Center: Supervisor Guide

legacy shoretel premises (14.2 or earlier)

ShoreTel Communicator v14.2: User Guide | Training Video
Communicator for Mobile v14.2: User Guide
ShoreTel Conferencing v14.2: User Guide | Quick Reference  | Training Video
ShoreTel Voicemail: Quick Reference

legacy phones

IP565g: User Guide | Quick Reference | Training Video
IP530/IP560/IP560g: User Guide | Quick Reference | Training Video
IP265: User Guide | Quick Reference | Training Video
IP230: User Guide | Quick Reference | Training Video
IP212k: User Guide | Quick Reference | Training Video
IP210: User Guide
IP110: User Guide | Quick Reference | Training Video
IP100: Quick Reference
IP8000 Conference Phone: User Guide | Training Video
IPBB24 Button Box: User Guide | Training Video